Local Government & Community Coordinator, Lead

POSTING DEADLINE

This position is posted until filled.

DEPARTMENT

Department:   Government Affairs
 

JOB DESCRIPTION

Local Government & Community Coordinator, Lead

Salary Grade: G05
Minimum  Midpoint  Maximum
$86,016 - $116,120 - $146,226

SUMMARY:

Under general supervision, proactively builds, manages and maintains productive relationships with key communities, customers and stakeholders. Partners with key stakeholders to balance community and company interests to develop mutually beneficial solutions through political and issue based campaigns. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Builds positive relationships with key community stakeholders, including but not limited to: city council, mayor, chambers of commerce, economic development organizations, educational institutions, businesses, city and county managers, local media, advocacy groups, etc.

Coordinate campaign operations including, but not limited to, strategy, grassroots/grass top/field organizing, marketing, messaging and research/analysis.  

Serves as central point of contact for community members to notify the company of pressing issues and problems

Expeditiously identifies internal and external stakeholder team required for issue resolution; escalates issues to necessary organizational level as necessary for quick resolution

Manages progress on problem resolution to completion and communicates with internal and external stakeholders throughout the process

Identifies trends and opportunities to proactively prevent and resolve problems in other communities and bring them to the attention of the department director

Participates in internal meetings/trainings to gain understanding of operational issues and projects and facilitates work in local communities

Identifies, understands and communicates pressing community issues and initiatives relevant to the company; develops and manages community advisory groups, town halls and other events as necessary

Identifies public-facing opportunities and events providing robust communication channels between the company and the community; ensures company visibility within the community through events, meeting participation, and other public information

In partnership with community relations, identifies strategic investment opportunities for local company contributions including events, non-profits and activities; helps promote local employee engagement on key community boards and civic organizations

Works with management to identify and communicate strategic opportunities to balance company and community interests and opportunities; identifies current gaps and future risks and recommends risk mitigation actions

Understands and communicates community situations to internal stakeholders and identifies community-specific tactics essential for achieving company objectives in the community; recommends key messages to help prepare company experts for their participation in community-facing events

Stays informed and current on company issues and proactively communicates these messages as appropriate

Creates and maintains a safety conscious work environment by leading and influencing others to follow safe work practices

COMPETENCIES:

Ability to formulate, implement and manage issue, marketing and/or political campaign strategies. 

Project management experience

Strong strategic thinking skills

Ability to understand and assimilate complex technical information

Ability to maintain positive and productive working relationships with various individuals and groups

Ability to manage, plan, and organize several concurrent complex activities under severe time constraints

Ability to function in a regulated environment

Ability to manage conflict and competing interests

QUALIFICATIONS;

MINIMUM EDUCATION AND/OR EXPERIENCE:

Bachelor degree in business, public administration or communication or a related field preferred, with five to seven years of related experience, including relevant utility experience or equivalent combination of education and/or experience related to the discipline.

CERTIFICATES, LICENSES, REGISTRATIONS:

Must possess a valid driver¿s license and meet PNM driving requirements at all times.

Must comply with all PNM driving safety policies and requirements, including training as necessary.

COMMUNICATION SKILLS:

Effective written and verbal communication skills

Ability to read, analyze, and interpret highly complex document

Ability to write speeches and articles using original and innovative techniques

Ability to effectively give persuasive speeches and presentations on controversial or complex topics to various audiences

Ability to speak clearly and persuasively in positive or negative situations

Ability to effectively listen and get clarification to respond to a wide-range of questions

MATHEMATICAL SKILLS: 

Ability to apply the concepts of fractions, percentages, ratios, and proportions to practical situations

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

COMPUTER SKILLS: 

Advanced knowledge of word processing, spreadsheet, database, and presentation software

Social media experience a plus 

ANALYSIS AND PROBLEM-SOLVING ABILITY:

Ability to apply creativity to problem solving and utilize analytic skills and modeling capabilities to provide ongoing insight into the business and to make recommendations and decisions. Ability to balance the needs and issues of multiple communities simultaneously and communicate to management effectively.

DECISION MAKING:

Has authority to resolve community issues and concerns and to commit to specific functions and events that fall within strategy while operating within a specified budget.

SCOPE AND IMPACT:

Manages multiple small communities within company operating and service territory with issues that are critical to the company and will likely have more frequent interactions with local elected officials. Has the ability to impact positive outcomes for the company related to local governments, business and community organizations and improve trust and stakeholder relationships.

PHYSICAL DEMANDS:

Ability to sit up to 2/3 of the time and to stand, walk, and stoop up to 1/3 of the time. Good vision and ability to adjust focus is required. Manual dexterity is required. Must occasionally lift and/or move up to 10 pounds. Must be able to attend networking events in evenings, mornings and weekends.

WORK ENVIRONMENT:

Office environment. Significant travel is required, possibly as much as three days each week.

EQUAL OPPORTUNITY STATEMENT

Safety Statement:
Safety is a core value at (TXNM Energy/PNM/TNMP) and our vision, “everyone goes home safe”, reflects our commitment to promoting an environment conducive to learning, improving and building safety practices. Our safety value is built upon the belief that every employee deserves to work in an environment free from harm.

Americans with Disabilities Act (ADA) Statement: 
TXNM Energy is committed to providing reasonable accommodations for qualified individuals with disabilities in compliance with the ADA. If you require assistance with the job application process due to a disability, please contact HR ADA Analyst, at 505-241-4627.

DEI Statement:
At TXNM Energy, we value the diversity of our workforce and actively seek opportunities for incorporating Diversity, Equity, and Inclusion (DEI) within our family of companies. We believe a diverse workforce enriches our environment and helps us better meet the needs of our employees, customers, and shareholders.  We remain committed to attracting and sustaining a diverse workforce and retaining high-performing employees who work collaboratively to carry out the Company's purpose.

TXNM Energy and affiliates are Equal Opportunity/Affirmative Action employers.  Women, minorities, disabled individuals and veterans are encouraged to apply.